FAQ

What does it involve?

Let us do all the work. Our pre-production is second to none and involves visiting you and your business. We will discuss exactly what you want portrayed in your advert, what messages you want to convey and how best that message can be conveyed through the medium of film. During our pre-production location visit we will photograph and shoot some highlight footage, talk through script ideas and get a feel for your business.

Once the pre-production and script writing is complete, you will get the opportunity to sign off the first version before we visit again with our camera and sound equipment for the actual shoot.

We pride ourselves on our customer service and will give you, our customer, full consultation and access throughout the entire process.

How long will it take?

We know that your time is precious but we also believe that quality video cannot be rushed. We will spend as long as it takes to capture your business in all its glory but will also ensure that our filming is done at a time that is convenient for you and importantly the running of your own business. We guarantee to have your video installed and fully operational on your website within four weeks from when first payment is received.

How do I upload my eclips film onto my website?

Let us take care of this for you. Using our web programmers all we need are the details of your web hosting provider and we can embed the video for you wherever you'd prefer on your site.

Alternatively we can talk direct to your own web developer, send them the necessary files and they can install the video themselves. It's entirely up to you.

Help. My question isn't frequently asked.

No problem. If you can't find what you're looking for on our site then please don't hesitate to get in touch and we will answer your query as soon as possible.